These are the terms governing use of tenantscreen.ae. Use of the site constitutes acceptance of these terms. The terms are written to be read; they are not exhaustive of every contingency, and where a matter arises that is not addressed here, the matter is resolved by reference to the applicable law identified at the foot of this page.
Acceptance
By accessing tenantscreen.ae, the user accepts these terms. A user who does not accept these terms should not use the site. Continued use of the site following any update to these terms constitutes acceptance of the updated terms. The date of last update appears at the foot of this page.
Who the operator is
tenantscreen.ae is operated by Cendale Documents Clearing Services FZCO, Trade Licence number 78065 issued by the Dubai Silicon Oasis Authority, with offices at Suite 2604, Aspect Tower, Business Bay, Dubai, United Arab Emirates. Correspondence in relation to these terms is directed through the contact channel on cendale.ae.
Permitted use
The site is provided for general informational and reference use. A user may read the content on the site, may print or save pages for personal reference, may quote short passages with attribution to tenantscreen.ae in academic, professional, or journalistic contexts, and may link to the site from external publications.
A user may not republish the site’s content in bulk, may not present the content as their own, may not use the content for commercial purposes without written permission from the operator, may not access the site or its underlying systems by automated means beyond the standard indexing operations of established search engines, and may not attempt to disrupt the site’s operation.
Intellectual property
All content on tenantscreen.ae — the written text, the structure of the pages, the editorial framing, the glossary, and the visual identity — is the intellectual property of Cendale Documents Clearing Services FZCO unless otherwise indicated. The site’s content may be referenced under fair use and similar doctrines as recognised in the applicable jurisdiction; substantial reproduction requires written permission.
Where the site references the names, services, or marks of third parties — the Etihad Credit Bureau, UAE PASS, Ejari, the Dubai Land Department, the Federal Tax Authority, the Federal Authority for Identity Citizenship Customs and Port Security, the Telecommunications and Digital Government Regulatory Authority, Digital Dubai, the Real Estate Regulatory Agency, the UAE Data Office, the Rental Disputes Centre, and others — those names and marks are the property of their respective owners. The site’s use of those names is descriptive and does not imply endorsement by, partnership with, or accreditation from the parties named.
Disclaimers
Reference posture
The site is a reference. Nothing on the site constitutes legal, financial, or regulatory advice. Where a user needs advice on a specific situation, the user should obtain it from a qualified practitioner. The site’s description of the legal framework, the federal services, and the practices of screening is general; specific arrangements may require specific advice that the site cannot provide.
Accuracy as of date
The content on the site is accurate as of the date of publication and at the most recent review. Regulatory frameworks and the services of third parties change over time. Where a user makes decisions on the basis of the site’s content, the user is responsible for confirming the current state of any matter on which the user relies. The operator does not warrant that the site is updated in real time.
Third party references
Where the site describes services offered by third parties — most notably the Etihad Credit Bureau’s Tenant Screening service — the description rests on publicly available information about those services at the date of publication. The operator does not warrant the continued accuracy of any such description; the relevant provider is the authoritative source on its own service.
Links
Where the site links to external sources — federal regulator pages, the bureau’s site, court resources — the linked content is the responsibility of its publisher, not of the operator of this site. The operator selects external links on the basis of their relevance and authority but does not control their content and is not responsible for changes to them.
Limitation of liability
To the maximum extent permitted under the applicable law, the operator’s liability in connection with use of the site is limited as follows. The operator is not liable for any loss or damage of any kind arising out of, or in connection with, the user’s use of the site or reliance on its content, except where such liability cannot lawfully be excluded. The operator is not liable for any decision made by a user on the basis of the site’s content, including any tenancy decision, any consent given or withheld, or any other decision in the conduct of a screening engagement. Use of the site does not create any contractual relationship between the user and the operator beyond what is set out in these terms.
Nothing in these terms excludes or limits liability for matters that, under the applicable law, cannot be excluded or limited. Where a provision of these terms is held to exceed what the applicable law permits, that provision is read as limited to the extent the law permits and the remainder of the terms continues in effect.
Privacy
The operator’s handling of personal data in connection with use of the site is described in the Privacy Policy at https://tenantscreen.ae/privacy-policy. Use of the site is subject to that policy.
Changes to these terms
These terms may be updated from time to time. Where updates occur, the date of the most recent update appears at the foot of this page. Material changes to the terms are reflected in the site’s standard editorial review; users are not separately notified of changes, and the published version of the terms governs use of the site from the date of update.
Applicable law and jurisdiction
These terms are governed by the laws of the United Arab Emirates and of the Emirate of Dubai, as those laws apply to a free zone company established in the Dubai Silicon Oasis Authority. Any dispute arising in connection with these terms or with use of the site that cannot be resolved by direct communication between the parties is subject to the jurisdiction of the courts of Dubai, save where the applicable law confers exclusive jurisdiction on another forum.
Severability
If any provision of these terms is held to be unenforceable in any jurisdiction, that finding does not affect the enforceability of the remaining provisions, which continue in effect to the maximum extent permitted under the applicable law.